Mobile Connect

With Mobile Connect for Amazon, we revolutionize the way your organization interacts with customers by bringing the power of Amazon Connect directly to your mobile devices. This innovative solution allows you to extend the customer journey and communication beyond traditional contact center agents to virtually anyone within your company. Whether you're a branch manager, field technician, home worker, or store manager, you can now seamlessly handle customer interactions on the go. Mobile Connect equips you with the same robust tools used by contact center agents, ensuring that you never lose the ability to manage and monitor each interaction effectively. This mobility enhances your team's responsiveness and flexibility, ultimately leading to improved customer satisfaction and streamlined operations.

Mobile Connect Screenshots